I don't see anything wrong with your syslog lines (apart from that you could have left out the phone numbers.) Looks like a problem on the client end - 'user forgot to install TCP/IP' comes to mind. Cheers Michiel ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com To get FAQ'd: <http://www.nealis.net/ascend/faq>