This is probably a really easy one... The equipment involved is a Max 1800 on one end and a Max 3000 on the other. I have created two connection profiles with different preference ratings and the Max 1800 always picks the profile with the lowest preference. The preference info is in the static routes section of the Max where I have the same two routesIf I disable the connection profile that has the lowest preference it dials the alternate one instead, just as intended. However, if I create a situation where the primary connection profile cannot connect (i.e. introduce bogus phone number), the Max doesn't give up on that one and try the next one. What I want it to do is to dial the second profile if the first one can't be reached. Can anyone help with this? Thanks, Jack Handy jhandy at migkap.com ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/