I thought Hayes went out of business ages ago, so I doubt it would be a V.92 modem (Unless V.92 is just the name of model) I've had a heap of trouble with there modems and every case could be pointed back to needing the latest firmware loaded. Try locking it down to V.34/33600 and see if you still get the timeout problems. Either way make sure the modem has the latest firmware, check out www.56k.com, they should have a link to somewhere with the files Ray At 07:22 PM 19/03/2001 -0600, you wrote: >We are having a problem with a customers Hayes Acura v.92 modem with our Max >6000. When the customer calls they are able to connect, and initially >receive web pages, but after a while they could not down load any new web >pages. The modem was still connected and when we tried to ping by name, it >would return host unknown, and by IP address, it would return "Request timed >out". > > >We tried fixing the problem by forcing the modem to V.90, and limiting its >connection speed using the following in "Extra Settings": > > +MS=V90,1,0,0,0,44000 > >This made no difference in the modems ability to receive packets from the >MAX 6000. > >MAX 6000 TAOS 8.0.2 > >Has anyone a solution for this problem modem? > >Thanks, > >Scot > > >++ Ascend Users Mailing List ++ >To unsubscribe: send unsubscribe to ascend-users-request at bungi.com >To get FAQ'd: <http://www.nealis.net/ascend/faq> ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com To get FAQ'd: <http://www.nealis.net/ascend/faq>