Phillip, I attached a doc file that will show you how to see call statistic on MAX modems for dial in users. You must enable dial out on the MAX and do the appropriate "open" command in terminal server to query the target modem slot/port. FYI .... I've used on 6000's but not 2000's. I am not sure if this list forwards attachments so reply to me if you do not get it. David Pascarella, CCNA MCSE LSCP A+ Network Support Engineer SOLUServe TAC 1571 Robert J. Conlan Blvd., Suite 110 Palm Bay, FL 32905-3562 888.449.5766 800.795.2814 fax: 321.308.7986 mailto:dpascarella at solunet.com www.solunet.com -----Original Message----- From: Philipp Buehler [mailto:lists at fips.de] Sent: Monday, October 29, 2001 6:45 AM To: ascend-users at bungi.com Subject: (ASCEND) Modem debugging MAX2000/6000 Hello, (sorry for maybe asking FAQ stuff, but www.nealis.net seems to be currently down) I have about 25% "short dialins", say people are only online for about 1-1.5minutes. Those short times are bound to modem-users, all ISDN dialups stay way longer. Additionally I can see in Diag 'avm': [..] Modem 2:8, 1985 calls, 441 bad, last 32 calls = 3ff6ffed dir=3 Modem 2:13, 2016 calls, 445 bad, last 32 calls = bffffefd dir=3 Modem 3:3, 699 calls, 164 bad, last 32 calls = bfbfeb1d dir=3 [..] Searched for that and found multiple references that this *can* be bound to incompatible V.90/X2 modems on the dialup side. Other references to "dead" modems are not likely, since: Modems on suspect list: Modems on disabled list: Modems on dead list: Modems on busy list: So, I need more "debug" to see, where/why the failures/hangups and those "bad" calls are coming from. pppif and pppfsm have been of no help for now. Any clues? TIA.. ciao -- Philipp Buehler, aka fips | sysfive.com GmbH | BOfH | NUCH | <double-p> #1: Break the clue barrier! #2: Already had buzzword confuseritis ? ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/ -------------- next part -------------- A non-text attachment was scrubbed... Name: Modem_Stat_Reporting.doc Type: application/msword Size: 50688 bytes Desc: not available Url : http://shadowknight.real-time.com/pipermail/rte-ascend/attachments/20011030/b38322d1/Modem_Stat_Reporting.doc