Dear friends, As part of our mission to communicate complete, accurate, timely, and easy-to-use information, we are conducting one-question surveys of our documentation users. Thanks to those of you who responded to our first two messages. Your responses have helped assure us that learning about you and how you use our products' technical documentation will help improve it. Here is our third user needs question: Currently, we provide a mix online and printed documentation for Lucent units. As you perform configuration and administration tasks, which do you find more useful: online or printed? Please respond to survey-ins at lucent.com with your answer. In your email, please also let us know if you (or your organization) would like to participate in further user needs evaluation efforts such as our full (15 minutes) user needs survey. Rest assured that this survey question is not an evaluation of you or your skills. Your answers will be tabulated anonymously and used only to help us understand the knowledge and experience of users in general. Sincerely, David Gravelle and The User Needs Evaluation Team Lucent Integrated Network Solutions Technical Communication ------------------------------------------------- David Gravelle Senior Technical Writer, Technical Communications Lucent Technologies InterNetworking Systems Telephone: (801) 799-6030 Fax: (801) 799-6000 -------------------------------------------------- ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/