We have a Pipeline 130 to put in service and have no full access password. I have attempted to NINDY a Pipeline 130 (SN 7265122) per serveral proceedures found on the web and have gotten nowhere. The unit retains its current software version (6.1.7, bi.p13) and the configuration even after uploading a file greater than 1MB to clear both the primary and backup flash chips per step #6 here: http://www.tek-tips.com/gpviewthread.cfm/qid/447408/pid/547/lev2/8/lev3/58 Lucent support wants a support contract to handle this and even access to the support web site is now fee based. Any suggestions will be appreciated. ...Bob ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/