Well I finally got some time and logged into the chat on AT&T's help site.
Turned out they're MUCH more helpful.  I don't believe I'll ever try the email
support again.  Talked with a level 2 tech there that had me try using
proxy.mn.mediaone.net:8080 as my http proxy and then things worked.  When
asked why this is helping his response was that above.net and
ballaxxi.net(sp?) are having problems and the traffic from around here bounces
through those networks on the way out, so the proxy gets around it.  I'm not
intending to keep this as a permanent solution, since some sites don't like
the proxy so good, but it is working, for now.

-- 
Jon Schewe | http://mtu.net/~jpschewe | jpschewe at mtu.net
For I am convinced that neither death nor life, neither angels 
nor demons, neither the present nor the future, nor any 
powers, neither height nor depth, nor anything else in all 
creation, will be able to separate us from the love of God that 
is in Christ Jesus our Lord. - Romans 8:38-39