talked to a guy i know who engineers "on-hold" boxes (voices you hear 
when on hold...) and he said that a fast busy is a 'trunk' busy, that 
you arent even making it all the way to the other ends phone.

sounding informed can be key.

duncan


> 
> FWIW, the fast busy tone is known as a 'reorder tone' in telecom terms. Sound informed, make them sweat. ;)
> 
> Bill
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