I'll throw another experience into the fray. When I ordered by TW/RR I forget what I told them I was running, but when Windows and Mac are the only options, I usually tell them Mac. When the tech came to install it, he didn't care that I was using Linux, but he did say he knew nothing about it. The dhcpcd that came with Slack 7.x worked just fine for connecting. One time I did lose my connection (but not my address :-) and had a horrible time trying to get help. I told them to pretend I was using Windows, and that I would translate to Linux, but they wouldn't offer any help. Turns out all they had to do was to ping my address from the outside and that brought my router out of its coma. In general I would agree with Jay's assessment of their attitude toward Linux. Eric On Mon, Sep 10, 2001 at 03:30:45PM -0500, Austad, Jay wrote: > Umm... Hide your linux box and tell the guy you forgot your WINDOWS laptop > at work. Someone I work with ordered a cable modem, and the installer > wouldn't hook up the line because he said they don't support linux. When I > ordered my line, the guy on the phone asked what OS I was using and I said > linux, he said I needed to use windows or a mac or they wouldn't set it up, > so I had to tell him that I would reinstall windows to use with the cable > modem. > > When the guy came out, I just said I left my computer at work. After he > left, I just called the 800 number to have it provisioned. They are > friggin' nazi's about linux. > > Jay > > > -----Original Message----- > > From: John J. Trammell [mailto:trammell at trammell.dyndns.org] > > Sent: Sunday, September 09, 2001 12:22 PM > > To: tclug-list at mn-linux.org > > Subject: Re: [TCLUG] Roadrunner cable & DHCP > > > > > > On Sun, Sep 09, 2001 at 11:28:07AM -0400, Dan Drake wrote: > > > Later this week, I'll be getting a cable modem installed (Time > > > Warner/Roadrunner/whatever) and I'm curious about the DHCP > > they use. > > > I'm pretty sure the tech will be clueless about setting up > > the cable > > > modem with Linux. > > > > When I had TW/RR, I used a stock Debian distro with dhcpcd > > (cd for client daemon), and had no problems. The install > > techs didn't even care about the peecee I was going to hook > > up to the modem -- they just wanted to make sure the > > blinkenlights on the thing looked happy. > >