Man do they suck. I can get mail, but most of the time I can't send it. The service often doesn't work at all. I tried to call once. The Voice told me it would be over a 35 minute wait to talk to someone. Nice. And they just upped the cost $2 per month to maintain the same crappy level of service. Time to switch. Is there anyone who is happy with their ISP? Real-Time is on my list of new ISP's. Anyone else I should look at? And what the hell is this ping response: ping www.earthlink.net PING www.earthlink.net (207.217.114.200) from 192.168.0.16 : 56(84) bytes of data.