On Wed, 19 Jun 2002, Mike Jentges wrote: > Are you serious? Oh lordy. That's a comforting thought! > I'd ask to talk to their supervisor then or something. That is simply > incredible. With the larger providers I can believe that getting intelligent support is a tedious task. Usually the local ISPs are more willing to hand the phone off to a sysadmin, whereas the larger support centers won't do anything remotely like that. Did you try calling Mac support? Usually they have a better idea of what's going on behind the scenes more than the Windows folks. > Since MSN is moving in on Qworst, what do you suppose is really happening > here? Charter Pipeline is now MSN also. I feel dirty getting my bandwidth from them, but in the aprtment I'm in I don't have many options :-(. -Brian