> From: nate at refried.org
> Date: Thu, 28 Aug 2003 18:43:25 -0500

> On Wed, Aug 27, 2003 at 09:48:29PM -0500, Tim Wilson wrote:
> > I just got my Comcast broadband connected and I sat down to hit Slashdot
> ...
> > You were denied access because:
> > Access denied by access control list.
>
> I don't know if Comcast is still doing this but they used to require you
> to provision your cable modem to get it to run.  That meant telling
> their tech support what the MAC address of the cable modem and the
> MAC address of the computer behind it was.  I think there was a serial
> number for the cable modem too.  So if you used your laptop to test the
> connection when the cable guy was there, then moved in your firewall
> box, you had to call tech support to change it over before it would
> work.

I got cable Internet from AT&T (now Comcast) last year. They installed
a butt-ugly, no, fugly 3Com cable modem. Not only fugly, but not stackable.

I bought a LinkSys cable modem, and of course before doing anything else,
installed it. I couldn't get anywhere I wanted to... until I tried
attbi.com.
That worked. I called their tech. support and was put on hold. While I was
waiting, I found my account setup, added my new cable modem to the list of
devices, removed the old one and everything was dandy. I hung up before
a real person answered.

I did not have to provide the MAC of my computer, nor did I have to change
anything when I added a router between the two.

One would hope that the new Comcast.net site still has such a feature.

Chris


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