I have a peculiar problem and was wondering if anyone had had a similar prob or heard of something like this.. I set up a Ascend MAX 6000 for my old employer on a PRI for internal WAN/RAS services and didn't have a problem with it until one of our larger customers turned up with a $50,000 LD phone bill from AT&T. The customer was dialing from outside our MacLeod virtual PoP and my boss had calculated cost estimates for them based on LD-RATEx24x7x2[b channels]. The customer accepted this estimate. The bills from AT&T look something like this: #=continuation of long duration call #APR 9 914AM 2371.8 [min] 529.19 [cost] APR 9 914AM 2325.0 524.87 #APR 4 653AM 1994.5 414.61 #APR 4 653AM 1440.0 320.58 #APR 4 653AM 1440.0 293.76 APR 4 653AM 2466.2 556.74 APR 4 159AM 293.5 59.87 APR 3 1105PM 173.5 35.39 APR 3 600PM 304.0 65.91 That's for the first line, the second B looks the same [with the same costs]. The bills are filled with techically impossible connections - the only explanation is that they were being billed for connections that were not properly terminated by either the client or host. FCC Tarif 4 states that if the terminating customer's premises disconnects but the originating customer's premises does not, chargeable time ends when the connection is released by automatic timing equipment in the telecommunications network. My old employer stated in a certified letter that he had a 3Com technician go through the config that I had done on the client's OfficeConnect ISDN modems and found that they were correct. I'm wondering if a config problem on the MAX end would have caused this? I have also heard that he also had a similar problem with another customer after I left his employ, and I know that that customer was using MacLeod's virtual PoP to him, so I am ruling out a LD-related possibility. For the record, I'm now working for the comany with the $50,000 phone bill, which puts me in a very awkward position. Any help or insight would be greatly appreciated. Peter M. Howey, MFA MIS, Freedom Group, LLC 901 Salzburg Ave. Bay City, MI 48706 989-895-9733 989-895-9722 FAX The sooner all of the animals are extinct, the sooner we'll find where they've been hiding their money. ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/