I'm not quite sure I understand why anyone would sell or buy a dedicated ISDN connection that was going to be long distance, or is AT&T your local carrier? 2*60*24*30 is 86400 minutes. Assuming .07/minute for LD, that's over $6k/month. A full T1 would be much, much cheaper. IMO, whomever sold the service and worked up the quote was smoking crack. For the $50k phone bill, I'd say that AT&T has a problem with their billing system. Surely if you talk to them, you'll be able to convince them that the bill is impossible. -- Troy Settle Pulaski Networks 540.994.4254 - 866.477.5638 http://www.psknet.com ** -----Original Message----- ** From: owner-ascend-users at max.bungi.com ** [mailto:owner-ascend-users at max.bungi.com]On Behalf Of Peter Howey ** Sent: Tuesday, August 21, 2001 4:19 PM ** To: ascend-users at bungi.com ** Subject: (ASCEND) Ascend MAX & 3Com OfficeConnect ISDN? ** ** ** I have a peculiar problem and was wondering if anyone had had a ** similar prob ** or heard of something like this.. ** ** I set up a Ascend MAX 6000 for my old employer on a PRI for ** internal WAN/RAS ** services and didn't ** have a problem with it until one of our larger customers turned up with a ** $50,000 LD phone bill from ** AT&T. ** ** The customer was dialing from outside our MacLeod virtual PoP and my boss ** had calculated cost ** estimates for them based on LD-RATEx24x7x2[b channels]. The customer ** accepted ** this estimate. ** ** The bills from AT&T look something like this: ** ** #=continuation of long duration call ** ** #APR 9 914AM 2371.8 [min] 529.19 [cost] ** APR 9 914AM 2325.0 524.87 ** #APR 4 653AM 1994.5 414.61 ** #APR 4 653AM 1440.0 320.58 ** #APR 4 653AM 1440.0 293.76 ** APR 4 653AM 2466.2 556.74 ** APR 4 159AM 293.5 59.87 ** APR 3 1105PM 173.5 35.39 ** APR 3 600PM 304.0 65.91 ** ** That's for the first line, the second B looks the same [with the same ** costs]. The bills are filled with techically ** impossible connections - the only explanation is that they were ** being billed ** for connections that were not properly ** terminated by either the client or host. ** ** FCC Tarif 4 states that if the terminating customer's premises ** disconnects ** but the originating customer's premises ** does not, chargeable time ends when the connection is released ** by automatic ** timing equipment in the telecommunications ** network. ** ** My old employer stated in a certified letter that he had a 3Com ** technician ** go through the config that I had done ** on the client's OfficeConnect ISDN modems and found that they ** were correct. ** I'm wondering if a config problem ** on the MAX end would have caused this? ** ** I have also heard that he also had a similar problem with ** another customer ** after I left his employ, and I know ** that that customer was using MacLeod's virtual PoP to him, so I am ruling ** out a LD-related possibility. ** ** For the record, I'm now working for the comany with the $50,000 ** phone bill, ** which puts me in a very awkward position. ** ** Any help or insight would be greatly appreciated. ** ** Peter M. Howey, MFA ** MIS, Freedom Group, LLC ** 901 Salzburg Ave. ** Bay City, MI 48706 ** 989-895-9733 ** 989-895-9722 FAX ** ** The sooner all of the animals are extinct, the sooner we'll find where ** they've been hiding their money. ** ** ++ Ascend Users Mailing List ++ ** To unsubscribe: send unsubscribe to ascend-users-request at bungi.com ** Archives: http://www.nexial.com/mailinglists/ ** ** ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/