Dear friends, As part of our mission to communicate complete, accurate, timely, and easy-to-use information, the User Needs Evaluation Team is conducting quick, one-question surveys of Lucent Integrated Network Solutions documentation users. Thanks to those of you who responded to our first message. Your responses helped assure us that learning about you and how you use our TAOS products' technical documentation will help improve it. Here is our second user needs question: In the Lucent manuals you use most frequently, which of the following book features do you use to find information? * Main table of contents * Chapter table of contents * Electronic search for keywords * Scanning section titles * Index * Reference * Glossary Please respond to usabilityins at lucent.com, our new team alias, with your answer. In your email, please also let us know if you (or your organization) would like to participate in further user needs evaluation efforts such as our full (15 minutes) User Needs survey. Rest assured that this survey question is not an evaluation of you or your skills. Your answers will be tabulated anonymously and used only to help us understand the knowledge and experience of users in general. Sincerely, David Gravelle and The User Needs Evaluation Team Lucent Integrated Network Solutions Technical Communication ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/