Dear friends, As part of our mission to communicate complete, accurate, timely, and easy-to-use information, a user needs evaluation team is conducting quick, one-question surveys of Lucent InterNetworking (former Ascend) documentation users. We are certain that learning about you and how you use our APX, Stinger, TNT, and MAX products’ technical documentation will help improve it. Here is the question: "If you were getting new Lucent Edge Access equipment (like the TNT, APX, Stinger, MAX, etc.), what would be your first three technical questions?" Please respond to techcomm at lucent.com with your answer. In your email, please also let us know if you (or your organization) would like to participate in further user needs evaluation efforts such as our full (15 minutes) User Needs survey. Rest assured that this survey question is not an evaluation of you or your skills. Your answers will be tabulated anonymously and used only to help us understand the knowledge and experience of users in general. Whether you respond to the survey question, or not, Lucent Technologies appreciates customer comments about its documentation. You can always send documentation related comments to techcomm at lucent.com. Sincerely, David Gravelle and The User Needs Evaluation Team Lucent InterNetworking Technical Communications ------------------------------------------------- David Gravelle Senior Technical Writer, Technical Communications Lucent Technologies InterNetworking Systems 175 South Main Street, 6th Floor Salt Lake City, UT 84111 Telephone: (801) 799-6030 Fax: (801) 799-6000 --------------------------------------------------