Mario, We have used your company for some of our Ascend and PM3 purchases in the past. Nothing but good to say about you guys. I just don't like vendors changing the rules after you buy their products. We don't treat our customers that way, and don't expect any company that wants to stay in business to treat us that way. It is not my fault that Lucent went on the giant buying spree and over leveraged themselves. They might have taken a look around at all the stupid ass companies that did the same thing in the early 1980s (remember Tracor) and take a lesson from someone else mistake... at least that's what I tell my kids. If you screw up, be a man and take responsibility for it. Sell some assets to get your feet back on the ground. Don't screw your only hope of long term survival by pushing your customers away. As for the manual, it is the hardware manual that I'm referring to. It does not change with software revisions. Marco Coelho <><><><><><><><><><><><><><><><><><><><><> Marco C. Coelho Argon Technologies Texas' Best Internet Provider 6701 Interstate 30 West Greenville, Texas, 75402 903-455-5036 http://www.argontech.net ----- Original Message ----- From: <MPuras at solunet.com> To: <maillist1 at argontech.net>; <ascend-users at bungi.com> Sent: Wednesday, May 30, 2001 3:41 PM Subject: RE: (ASCEND) Pay for 9.1.0 ? :-( > Hi Marco, > > > I feel your pain when it comes down to Lucent however, you can the > software is free up to the 9.x code so unless you have the 9.x manual I dont > think they are stating that ALL software releases are free. I think they > are implying the software for that version. Also, all software downloads > will be available through www.esight.com starting soon and not through the > ftp.ascend.com site. We are a huge reseller of Lucent and 44 other vendors > and if you are having problems with a particular issue, you can give us a > call and we will more than gladly assist you. > > > > > Mario Puras > SoluNet Technical Support > Network Support Engineer > We don't make network products, > we make them Work! > Mailto:mpuras at solunet.com > 888.SOLUNET (Canada) / 888.449.5766 (USA) > > > -----Original Message----- > From: Marco C. Coelho [mailto:maillist1 at argontech.net] > Sent: Wednesday, May 30, 2001 2:46 PM > To: ascend-users at bungi.com > Subject: Re: (ASCEND) Pay for 9.1.0 ? :-( > > > If you're just looking for a few ports, you can't beat some old Livingston > or after assimilation Lucent Port Master 3s. While they are discontinued, > you can pick them up cheap, and they run forever. Don't plan on any > software upgrades for them as Lucent discontinued a great product then > abandoned the people who used them...... Waiting to see what happens to my > Max6096s now. > > As for me. I'm going to send a box full of horse manure to the president of > Lucent and let him know this is how I feel about his support (maybe some of > you would like to join in?). We should get a group of us together and sue > Lucent in a class action lawsuit for breach of contract. On the front of > all my manuals, support is stated as free. > > > Marco Coelho > Another pissed off poor bastard stuck with Lucent > > > <><><><><><><><><><><><><><><><><><><><><> > Marco C. Coelho > Argon Technologies > Texas' Best Internet Provider > 6701 Interstate 30 West > Greenville, Texas, 75402 > 903-455-5036 > http://www.argontech.net > ----- Original Message ----- > From: "Steve Haavik" <shaavik at soc.lib.md.us> > To: <ascend-users at bungi.com> > Sent: Wednesday, May 30, 2001 9:54 AM > Subject: Re: (ASCEND) Pay for 9.1.0 ? :-( > > > > On Wed, 30 May 2001, ISPstuff wrote: > > > > > I agree and am outraged. I just moved to a TNT with APX cards. Lucent > is > > > following the monopolist model inherited from their parent AT&T. Buy up > > > two excellent companies with superior products and free support, and > then > > > when the competition and choice is gone, start charging for previously > free > > > services. > > > > > > I have not made the decision yet but may be stopping at 9.0-159 and > looking > > > for alternatives. > > > > We finally descided to switch to Cisco. For the port density we need (2 > > PRIs at most + a few frame T1s) it just made more sense to replace our (2 > > year old) MAX 6000 routers with the 3660s. They aren't as simple to > > configure, but we haven't had any problems with the vendor telling us that > > a problem we have is actually a new software feature (the 195 list if > > you need to ask...) > > > > We even looked at a low end CVX. While it would be nice to have something > > that can handle that many calls, it core dumped every time I changed the > > terminal server config with someone online. And we would have had to have > > a seperate router to handle the frame relay T1s. I didn't enjoy > > configuring the thing either. At least the Ascend routers (before the TNT) > > had a menu to help you navigate the configuration. > > > > -- > > Steve Haavik > > Sailor Operations Center > > http://www.sailor.lib.md.us > > shaavik at soc.lib.md.us > > Office: 410-396-5551 > > > > > > ++ Ascend Users Mailing List ++ > > To unsubscribe: send unsubscribe to ascend-users-request at bungi.com > > Archives: http://www.nexial.com/mailinglists/ > > ++ Ascend Users Mailing List ++ > To unsubscribe: send unsubscribe to ascend-users-request at bungi.com > Archives: http://www.nexial.com/mailinglists/ ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/