At 11:04 AM 26/11/01 +1100, ians at ballarat.omniconnect.com.au wrote: >Hi all, >I have 4 MAX 6000\'s running Version 7.2.4 >2 are perfect no problems but they are not very busy (~60) users each >2 of them are very busy (~500 users each) and reset randomly >Would anyone be able to help me work out how to fix this? > >After the MAX 6000 resets it tries to connect using these names > >Reject User: pools-Client, Reason = User Not Found >Reject User: banner, Reason = User Not Found >Reject User: permconn-Client-1, Reason = User Not Found >Reject User: frdlink-Client-1, Reason = User Not Found >Reject User: bridge-Client-1, Reason = User Not Found >Reject User: dovbs-Client-1, Reason = User Not Found >Reject User: dovbs-1, Reason = User Not Found >Reject User: initial-banner-Client, Reason = User Not Found >Reject User: initial-banner, Reason = User Not Found >Reject User: route-Client-1, Reason = User Not Found >Reject User: route-1, Reason = User Not Found > >As you can see we don\'t have these names in our RADIUS system >and I have never told these MAX 6000\'s these names >So I don\'t know why they are trying them This is normal - when the MAX boots up it queries the Radius Server using a whole bunch of usernames like this, to retrieve additional external configuration. If you study the Radius manual for the MAX you'll see reference to it. Basically its harmless. >This goes on for about 1 minute then all is OK till next time >ie every 6 to 12 hours This however, is bad news. Because the MAX only sends these queries when it boots up, it means your box is rebooting itself every 6 to 12 hours. If you go into debug mode (control D then D again) and type: fatal-history If you see a "FATAL ERROR" that means your box crashed, and it will be followed by a "SYSTEM IS UP" which is when it rebooted itself automatically. I get one about every 3 or 4 months, but I havn't been able to isolate the cause. If you're getting it every 6 to 12 hours then I'd say you've got some kind of hardware fault, or maybe you're triggering a bug in your firmware version. (I'm running 7.2.0) Regards, Simon ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/