> > > > TAC or your Reseller can help you with that if you require. > > Leave it to a Lucent employee to force you have a support contract... > Hi Ricky, Our support is fee based. Contracted customes get the choice of our time :- If I was spending all my time helping out people on Ascend-users, I wouldn't have a job. Thanks for the follow up with the OID strings. Greg ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/