Greetings all, New user to MAX 6000 and I am having small problem. I have been using a pm3 without problems. I "inherited" a MAX 6000. I configured everything, I thought, correctly. I am using a radius server, if that matters. I set it all up to be able to just unplug the PM3 and plug in the Max. When I do, everyone but 1 customer works flawlessly ! The one customer who fails is using ISDN, both channels and is dialing in with an 800 series Cisco. That customer usually fails completely, I have seen in the radius accounting where it does connect for seconds and then drops saying it was terminated at his end. Can anyone give me an idea what to look for ? Thanks in advance, Mike -------------- next part -------------- A non-text attachment was scrubbed... Name: winmail.dat Type: application/ms-tnef Size: 1916 bytes Desc: not available Url : http://shadowknight.real-time.com/pipermail/rte-ascend/attachments/20020729/cdd9dd9f/winmail.bin