Try PPP Auth = PAP (In most cases with Cisco it works) Also mention which TAOS you are using. Regards Mustafa ----- Original Message ----- From: "Administrator" <WebMaster at GCStation.net> To: <rte-ascend at lists.real-time.com> Sent: Monday, July 29, 2002 7:54 PM Subject: [Ascend] MAX6000 config help > Greetings all, > > New user to MAX 6000 and I am having small problem. > I have been using a pm3 without problems. I "inherited" a MAX 6000. > I configured everything, I thought, correctly. I am using a radius server, > if that matters. > > I set it all up to be able to just unplug the PM3 and plug in the Max. > > When I do, everyone but 1 customer works flawlessly ! > > The one customer who fails is using ISDN, both channels and is dialing in > with an 800 series Cisco. > That customer usually fails completely, I have seen in the radius accounting > where it does connect > for seconds and then drops saying it was terminated at his end. > > Can anyone give me an idea what to look for ? > > Thanks in advance, > > Mike >