Sounds like a timing issue that you are describing and it sounds like the Telco is resynching the lines from their side when they bounce the trunk. Might be worth a check in the Net/T1 area if this is line 1 on the max. Check under Line Config, Factory, Line 1..., Check the clock source= If set to Yes, then the Telco is providing the clocking. If set to no then your upstream or your CSU is providing the clocking which may be a problem. While there you might as well check to make sure the line encoding is what the Telco has set on their side [ie. D4 or ESF]. If you can check your syslog or set up one to monitor line activity on this max, it will show line errors if they are ocurring no matter whose side they eminate from. The Telco 'can' set up your Channelized T1 service such that the trunk answers calls by channel in sequential order. As time goes on you will see this gets out of sequence as channels are dialed into and used but the next channel in sequential order should be the one dialed into. [ie. channel 1,2,3,4 busy, channel 5 picks up the next call] If you were to reset the max you should see channel 1 as the first channel dialed into. Usually we test something like this in the very early morning hours where dialup is nil or minimal. Dial in 1x, Hangup and the 2nd channel to pick up should be channel 2 and so on from there. This is how you can test to make sure all 24 channels are operational. If you have a good rep at the telco and explain the overall situation, you might even have them test like this from their side. Iniitially we do something like this with a new Ch T1 to make sure all channels operate before we sign off on it and make it customer available. Using a syslog during this testing can show you exactly the channel and port on the modem card that is being dialed into. Hope this helps. ------- R. Hall NET-LINK Corp. david at morrilton.net wrote: > > Actually I hae 2 questions: > > 1. the phone company is telling me that my max is sending errors out (they can't tell me what kind of errors), but after 8 hours or so the trunk goes down and they have to reset it. they say that they can loop the Smart Jack on the T1 with no errors. > > 2. My calls are distributed willy-nilly across the span, I have 4 other max boxes that the lines are used in number sequence, 1st call gets line 1 and so on. Is ther a setting in the max that tells it to do that > > Thanks for any insite you may provide me. > > David Qualls > > -------------------------------------------------------------------- > mail2web - Check your email from the web at > http://mail2web.com/ . > > ++ Ascend Users Mailing List ++ > To unsubscribe: send unsubscribe to ascend-users-request at bungi.com > Archives: http://www.nexial.com/mailinglists/ ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/