Anyone had problems with something like that? We have several TNTs that we see the same type of problem on. Every once in a while, typically several times per day, hdlc2ec cards will hang. We discovered this the following way: telnet to tnt log in open 1 x -- open a hdlc2ec card hdlc -p -- start displaying statistics of hdlc controllers The hdlc -p command typically prints out one line every second or so. We notice that the card hangs since suddenly it stops printing hdlc statistics every second. When this happens, the "open" connection to that particular card is dead/non-responsive. After 10-20-30-40 seconds, the card will come back up, in that the connection once again responds to commands and users connected through the card will have packets flowing to and from them again. While the card is hung, no ip/ppp traffic is forwarded to the users connected on that card at all (we see this by pinging a user on the card while this happens), but when the card comes back up everything works again (except typically some users have hung up because they do not expect 10-40 seconds of total packet loss during their dial-up session). Our TNTs are running 9.0.9, and as far as I can see this problem also exists in 9.0.4. We have no idea when this problem started happening, as we haven't found anything indicating what is happening in the logs, we just noticed that users sometimes experienced packet loss, and l2tp sessions timing out because of it. The most notable features we use are: * radius w/"call-check", auth and acct * stac * hdlc + modems * l2tp * multichassis mpp Anyone ever seen this, possible solutions? I am posting to the list because our local Lucent branch is being pretty much non-responsive to the problems we are having. They are simply not interested. Does Lucent care about its TNT customers who have invested heavily in these boxes? I'm starting to wonder, so this is a cry for help. Our customers certainly can't accept 30-second dead connections now and then, so unless we can get this TNT problem fixed, we are probably going to have to use the TNTs as doorstops and heaters, and go with Ciscos. It's just a pity that we actually believed in Ascend's promises back then when we had to choose between Cisco and Ascend for dialup equipment. -- Oystein Homelien, CVO | oystein at powertech.no PowerTech Information Systems AS | http://www.powertech.no/ Nedre Slottsgate 5, N-0157 OSLO | tel: +47-23-010-010, fax: +47-2220-0333 ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/