I am crossposting a message I sent to NANOG.  We have had similar issues
on a crippling scale over the last few days, but it appears we have
finally resolved them.

-----Forwarded Message-----
From: Ejay Hire 
Sent: Wednesday, August 27, 2003 11:47 AM
To: 'Andy Walden'; Geo.
Cc: NANOG
Subject: RE: Max TNT ping thing

Here is a summary of our experiences with the bug.

Last Thursday, A TNTs with years of uptime rebooted.  No cause was
apparent, and nothing relevant happened in the logs.  On Friday, It
happened to a different TNT.  This occurred with increasing frequency
over the weekend, and we didn't get a lot of sleep.  We tried using a
filter in the tnt to block port 135 and 4444 to no avail, and then tried
a filter to block ICMP in the tnt also to no avail.  Next, we removed
the tnt filters and tried rate-limiting ICMP to the TNT's.  That didn't
work.  Next we removed the rate-limit and applied the Cisco-supplied
anti-nachi route-map to the upstream interfaces facing the Tnt's.  This
significantly reduced the problem, but we were still rebooting every 12
hours or so.  Disabling route-caching on the TNT stopped the rebooting
problem, but we were seeing 40% packet loss on one of the TNTs.  (Note,
both TNT's have a Ds-3 of PRI's, and use the TNT-SL-E10-100 four port
Ethernet cards)  The packet loss was only affecting one TNT, and we
discovered that it was running 9.0.6 while the unaffected box was
running 9.0.9.  Upgrading the box to 9.0.9 fixed the packet loss issue.
We are currently up and haven't had any blips in 24 hours.  (knock on
wood.)

-Ejay

-----Original Message-----
From: Chad Whitten [mailto:chadwick at nexband.com] 
Sent: Tuesday, August 26, 2003 10:33 PM
To: Yogendra Joshi
Cc: ascend-users at max.bungi.com;
Subject: Re: (ASCEND) Serious problem with TNT

I am having a similar problem.  At first, I had 1 tnt rebooting itself
every few hours (always it seemed at peak traffic times) and the only
errors I would get would be related to the ethernet card.  Now I have
another TNT doing the same thing.  Both are running 7.2.3 TAOS, both
have
the 4 port ethernet cards.  They are on different networks connecting to
different radius servers.  The TNT that has just started acting up has
much lower usage (about 70 users at peak time) than the other TNT (400+
at
peak time).

The problem first appeared last week and has now spread to another
machine.  I have one more TNT that isnt doing this and a bunch of
max2024's and max4048's that are fine.

Very frustrating.  Anyone else care to chime in?

Chad Whitten
Network/Systems Administrator
neXband Communications
cwhitten at nexband.com
601-944-4801

On Tue, 26 Aug 2003, Yogendra Joshi wrote:




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