185/60 is normal: it means a properly connected user decided to turn off his modem, or he forgot to turn off call waiting and someone called him. 120/30 is odd: DC=120 means "unsupported protocol" and PC=30 means "modem up" (ie, the modems connected sucessfully, but the call didn't progress further than that). If I were you, I'd look further into these calls. >We have high disconnection ratio over our TNTs with disconnection and >progress codes 185/60 & 120/30 . we are using software releases 9.1.2 & >9.1.5 . >do anyone have a practical solution to discover the cause of this problem. >your reply is highly appreciated. >thx _________________________________________________________________ The new MSN 8: advanced junk mail protection and 2 months FREE* http://join.msn.com/?page=features/junkmail ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request at bungi.com Archives: http://www.nexial.com/mailinglists/