Hmm. Having had a lot of dells, I'd say they are average, with Lattitudes
seemingly more solid than Inspirons. I also think that all manufacturing
seems to go thru fazes when it comes to quality. There was a time when HPs
Pavilions were great, and then I had a series of them that were truly a
nightmare right around the PII-450 days, and then they got better again. For
a while I'd get a series of them that would blue screen out of the box. I've
had several  Inspiron 8500 drives go bad lately too (we went thru a short
faze of buying Inspirons for some reason). Though I think a lot of users
have been leaving their laptops out in the car with 9 degree weather
overnight, and then turning them on first thing in the morning. :-(

Chris

-----Original Message-----
From: tclug-list-bounces at mn-linux.org
[mailto:tclug-list-bounces at mn-linux.org] On Behalf Of Ken Fuchs
Sent: Tuesday, December 14, 2004 10:39 PM
To: tclug-list at mn-linux.org
Subject: Re: [TCLUG] Laptop advice

>On Mon, 13 Dec 2004, Loren H. Burlingame wrote:

>> I have a Latitude c640 and while it works just fine with linux I have 
>> had some serious overheating problems.
>> 
>> The thing always seemed to get hotter than I would ever imagine could 
>> be normal (regularly runs at about 141 celsius with nothing else 
>> going) and sure enough less than a year after I bought it the 
>> motherboard died due to overheating. Looking at message boards, this 
>> would seem to be a very common problem with Dell laptops, to the 
>> point where there are a couple 3rd party fan utilities written 
>> specifically for them to keep their fans running at full tilt at all
times.
>> 
>> I spent a week with support trying to get my motherboard replaced, 
>> which did ultimately happen, but it was a hassle.

Nate Carlson wrote:

>We actually got Dell laptops specifically for the warranty they offer; 
>I've got a Latitude C840, and have had some wear+tear problems 
>(keyboard failing, battery latch falling off, small crack in the case 
>by the ethernet port, etc) and a few not wear+tear problems (cdrom and 
>fan going bad); every time I've called, they've had the parts to me the 
>next day, along with a tech (if I wanted one). CompleteCare rules!

>From the above, is it fair to conclude that Dell laptops have poor
MTBFs, or do the Dell laptops last a few years before they break?

Despite the great Dell service, I think we'd all prefer a laptop that didn't
fail due to faulty design, components or assembly!

Sorry, "No failures rules!"

Sincerely,

Ken Fuchs <kfuchs at winternet.com>

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