Check to make sure your call is assigned to a modem and _not_ the HDLC
controller!

I've seen the same happen (Max 4004 and 4048) when a DS0 doesn't go to a
modem slot card.

Scott


> -----Original Message-----
> From: owner-ascend-users at max.bungi.com
> [mailto:owner-ascend-users at max.bungi.com]On Behalf Of Dennis Duval
> Sent: Wednesday, April 11, 2001 7:15 PM
> To: ascend-users at bungi.com
> Subject: Re: (ASCEND) Caller receives solid high-pitch tone
>
>
> (off-topic rant)
> I wish they would set the list reply to the list address instead of the
> poster address.  Half the traffic on this topic (and I suspect
> most topics)
> end up off list, because people think they are replying to the list.  I'm
> guilty of doing that.  And yes I know all the arguments against
> doing that,
> but all responses to a list posting (except personal attacks,
> etc) should go
> back to the list for everyone to share.  It SHOULD be more difficult to
> respond off-list than on-list.  I've recieved about 10 replies off-list
> defining CHT1 -- thank you all though.
> (end rant)
> >
> >Channelized T1 is what I was talking about.
> >Sounds like you have the same problem.
> >
> >Bad thing is downgrading to 6.1.7, you will need to partially
> re-config the
> max.
> >Back up your current config before downgrading.
> >
> I'm not saying that this wouldn't fix the problem, and I certainly
> appreciate the suggestion, but I don't see it as a practical
> solution for a
> new Max 6000.  The whole purpose of having new equipment is to take
> advantage of the software and firmware upgrades which are no longer being
> provided for the EOL'd 4000 series.  In addition, I have been running
> version 7.2.3 for maybe a year and half at the other location on 16 T1's
> which are also plain channelized T1 (CHT1 for those lovers of TLA's and
> FLA's :).  Those units have been totally bulletproof.  Admittedly, it is a
> different switch, but essentially the same type of lines.
>
> I'm intrigued by Suzie Ward's comment that version 9 may have some fix for
> "this".  I don't mind going to version 9 if I just knew what "this" is.  I
> don't think my problem is related to any type of overload on the telco,
> because calls were coming in successfully on the WAN1 and WAN2 at the same
> time all calls were failing on WAN3 and WAN4.  Moving the T1's
> from WAN3 and
> WAN4 to a Max4000 also cleared up the problem.  I'm down to only one T1
> coming into WAN1 on the new 6096 now and I am still seeing the error
> messages in the radius log, but very rarely, like 1 to 4 per hour.  Its
> impossible to say if those error messages have the solid high-tone pitch
> associated with them, but I would say it is very likely.
>
> Maybe its time to get a Lucent engineer on the phone. (cringing at the
> thought of dealing with Lucent "support").
>
> Dennis Duval
>
>
>
>
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